KC-RD05UP Troubleshoot

1 step to test if your humidifier work or not

Base test

  • Make sure the floater unstuck, can rise with the water. (All the parts have been removed for better display)

  • Add water to see if it leak or not

  • Make sure the uItrasonic converging circle(little circle) stay in the mist tube.

  • Put back the cover, add water, turn it on, Is there mist and indicator light? If there is not, please contact Customer Service.

Other Issuses

Humidifier doesn't turn on(Indicator light doesn't turn on)

Ensure unit is properly plugged into a poweroutlet / try another power outlet.

Indicator lights flashing

Make sure the floater unstuck, can rise with the water.

water leaks fromthe humidifier

Humidity level is low or no mist comes out

  • Make sure the mist tube is clicked into place.
  • Make sure the ultrasonic converging circle is in the mist tube and floating on the water.
  • Make sure the water of tank doesn't exceed the max line.
  • Turn the mist level to a higher setting.
  • Mineral buildup on atomizer. Clean atomizer(see Cleaning & Maintenance).
  • Make sure the air inlet on the bottom of thebase is not blocked. The humidifier should not be set on carpet or other surfaces that mayblock the air inlet.
  • Make sure the nozzle is not blocked or clogged. Make sure the humidifier is on a level surface.
  • Water in unit is too cold: Replace with coolwater.


Condensation forms around humidifier

  • Saturation of humidity: Lower mist controlsetting.
  • Point mist away from objects: Raise unit on a water-resistant level surface 2-4 feet off floor.

Mold grows inside the humidifier, or white dust appears around the humidifier

  • Use purified or distilled water to fill thehumidifier.
    Avoid using water with high mineral content.
  • Clean the humidifier (see Cleaning & Maintenance).

Humidifier produces an unusual smell

Clean the water tank and base chamber (see Cleaning & Maintenance).

Humidifier makesa loud or unusualnoise

lf it is continuous motor noise, the humidifier may be malfunctioning. Stop using the
humidifier and contact Customer Support.

Customer Service support@raydrop.net